Interpersonal Effectiveness through communication
Rajiv Khurana, CMC, FIMC  
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Objectives : To familiarize participants with the basic concepts and adequate skills for improving effectiveness through inter-personal communication in team and individual settings
Duration : 2 Days
Contents:
  • Basic concepts, process and parameters
  • Self Inventory
  • Communication dependencies
  • Feedback and disclosures
  • Communication barriers (Includes inter and intra-teams)
  • Developing communication skills
  • Oral communication
  • Face to face
  • Presentation
  • Meta communication
  • Communication issues at the company
  • Workable solutions
  • Participants plan preparation
  • Summing Up
Methodology:
Semi-structured with adequate use of games, exercises, role plays, self - assessment instruments and VIDEO LAB. Programme will flow along with the learning and absorption by the participants. Hence, the nature has been kept `semi-structured’ and the specific ‘time-slottings’ have been avoided.

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