Negotiation Skills
Rajiv Khurana, CMC, FIMC  
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Objectives :

Facilitate participants acquire conceptual understanding

Sensitize participants with skills for self-up gradation

Duration : One Day
Contents:
  • Ice breaking
  • Learning expectations
  • Ground norms
  • Conceptual framework of negotiation process
  • Managing perceptions
  • Negotiation stages, focus and strategies
  • Skills for negotiations
  • Conflict resolution
  • Assertiveness
  • Listening
Methodology:
Semi-structured with adequate use of games, exercises, role plays, self - assessment instruments and VIDEO LAB. Programme will flow along with the learning and absorption by the participants. Hence, the nature has been kept `semi-structured’ and the specific ‘time-slottings’ have been avoided.

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