| Objectives
: |
Make the
participants
- Hungry
for knowledge
- Ready
for higher skills
- Determine
targets for self development
|
- Ice-breaking
- Workshop
focusing Ground norms setting
- Learning
expectations
- Self-introspection
:- where we are and where we want to be?
Changing
scenario :-
- Career
Customer expectations
- Skills
analysis (Initiation in the workshop;
- feedback
exercise during the week;
- presentation
before co-participants on the second day)
- Critical
learning areas for self effectiveness and customer satisfaction
Communication
- Interpersonal
Skills & Conflict Resolution
- Team
work Problem solving & Creativity
- Participants
action plan presentation
- Summing
up
- Workshop
- feedback
|
| Semi-structured
with adequate use of games, exercises, role plays, self - assessment
instruments and VIDEO LAB. Programme will flow along with the
learning and absorption by the participants. Hence, the nature
has been kept `semi-structured’ and the specific ‘time-slottings’
have been avoided. |
|
|
